Electronics repair · Teknotronik
Live jobs, completed work and reporting in one operations portal
Teknotronik repairs electronics for amusement and gaming equipment. Their bespoke operations portal brings stock, job progress and warehouse readiness into one view.
Screens reflect the client's real portal layout, filled with fictional sample data.
The problem
- Stock levels were difficult to track reliably.
- It was hard to see which jobs were complete and ready in the warehouse.
- It was hard to see how work was spread across the engineers.
- There was no clear way to compare the time a repair really took with what it was charged at.
What changed
- Stock tracking built into the day-to-day system.
- Clear visibility of job completion and warehouse readiness.
- Engineer workloads visible — who's carrying what, and where help is needed.
- Real repair times recorded per unit type, so pricing can be checked against actual effort.
- Control tower reporting for management and one-click client reports.
Sample dataLive
4
In progress
2
All fixed
1
- SOC-4812In progressArcade operator A1/3 · 3 units
- SOC-4815Not startedLeisure park B0/5 · 5 units
- SOC-4819In progressGaming venue C1/2 · 2 units
- SOC-4821All fixedArcade operator A4/4 · 4 units
Layout of Teknotronik's operations portal shown with fictional sample data — not real customers or figures.
In their words
“The platform Hailo built for us has been a game changer. The whole operation runs smoother, and we can see exactly where every job is at a glance.”
Business benefit
What's better now
Pricing that reflects the real work
Recording how long each type of unit actually takes shows when pricing and effort don't match — for example, a repair that genuinely takes a couple of hours but is charged as a much shorter job. Teknotronik can then correct those prices with evidence behind them.
Every job, at a glance
Live visibility of all jobs across the workshop — in-flight, completed and ready to dispatch — without asking around.
Repeat faults spotted early
Faulty units that bounce back are identified, so recurring faults can be flagged and tracked instead of slipping through.
Control tower reporting
Management sees a single, up-to-date picture of live work, completion and activity across the team.
One-click client reports
Client-ready reports can be produced at the click of a button, drawn from the same data the team works in.
Workload clarity per engineer
Each engineer's workload is easy to manage, with insights into how work is progressing across the team.
Outcomes are described qualitatively. We'll only publish figures once they've been measured and confirmed.
Recognise something similar?
Tell us how the work runs today. We'll talk it through and suggest a sensible first step — no obligation.
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