Ordering & enquiry chatbots
Help customers even when your team is busy.
Chatbots set up around your business that answer common questions and collect orders and enquiries, so your team can focus on the work in front of them.
No pushy sales. A short conversation to see if there's a fit.
What it helps with
Outcomes depend on your business, so we don't promise figures.
Knows your business
Set up from your site, docs, FAQs, product data and procedures.
Always on
Quick, consistent answers outside opening hours and across time zones.
Omnichannel
Website widget, WhatsApp, Messenger, SMS, email, Slack, Teams.
Takes requests
Collects orders and enquiries, books meetings, resolves common questions.
On-brand and multilingual
Responds in your voice and in the customer's language.
Secure by design
GDPR-ready, data isolation, audit trails.
Where it's useful
Sales
Capture and qualify leads, route, book calendars.
Support
Order status, returns, troubleshooting, account questions, hand-off to a person.
Operations
Internal knowledge, policy lookup and procedure guidance for staff.
Marketing
Product finder, campaign questions, promotions and upsell flows.
How it works
01
Discover
Goals, channels and what success looks like.
02
Train
Ingest your website, PDFs, Notion/Confluence, Google Drive, SharePoint, CRM/helpdesk (HubSpot, Salesforce, Zendesk, Intercom) and more.
03
Integrate
Add to your site and connect to live data and actions (orders, bookings, status).
04
Improve
Analytics, feedback loops, human hand-off and ongoing tuning.
Security & privacy
No surprise training on your content.
Data control
Your data, encrypted in transit and at rest.
Guardrails
Answers grounded in your sources, fallbacks if unsure, personal-data redaction, rate limiting.
Compliance
GDPR-ready; DPA available; security reviews supported.
Transparency
Clear audit trails and data processing agreements.
Tailored pricing
Transparent setup plus a monthly fee, tailored to your volume and channels. Cancel anytime, no lock-in.
Frequently asked questions
Want the bigger picture? Chatbots work best alongside a system built around how you work.
Ready when you are.
We'll suggest a sensible plan and timeline for your business.